Privacy Policy

INFO

English translation of the German Datenschutz.

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator's contact details can be found in the legal notice of this website.

How do we collect your data?

Some of your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or after your consent by our IT systems when you visit the website. This is mainly technical data, such as your internet browser, operating system, or the time the page was accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time at the address provided in the legal notice for this and any other questions about data protection.

Analytics Tools and Third-Party Tools

When visiting this website, your browsing behavior may be statistically analyzed. This is primarily done using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 (1) lit. f GDPR).

Our host will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet, for example communication by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Notice Concerning the Responsible Party

The responsible party for data processing on this website is:

Tobias Mader
Reiterweg 2
Altenstadt 86972
Phone: +49 8861 933 65 38
Email: t.mader@flexhome.energy

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names or email addresses.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You may revoke consent that you have already given at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 (1) lit. e or f GDPR, you have the right at any time, for reasons arising from your particular situation, to object to the processing of your personal data. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21 (1) GDPR).

If your personal data is processed for direct advertising purposes, you have the right at any time to object to the processing of personal data concerning you for such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection under Art. 21 (2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, workplace, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request direct transfer of the data to another controller, this will only be done where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of your browser changing from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Access, Deletion, and Correction

Within the scope of applicable legal provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipients, and the purpose of data processing. Where applicable, you also have the right to have this data corrected or deleted. You can contact us at any time at the address provided in the legal notice for this and any other questions about personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You can contact us at any time at the address provided in the legal notice. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the review, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent, for the establishment, exercise, or defense of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

4. Data Collection on This Website

Cookies

Our web pages use cookies. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company, such as cookies for processing payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, such as shopping cart functions or the display of videos. Other cookies are used to evaluate user behavior or display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies), to provide certain functions requested by you (functional cookies, for example shopping cart functions), or to optimize the website (for example cookies for measuring web audiences) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the relevant cookies are stored exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR); consent may be revoked at any time.

You can set your browser to inform you about the placement of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Where cookies from third-party companies or for analytics purposes are used, we will inform you separately in this privacy policy and, where applicable, request your consent.

Contact Form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

This data is processed on the basis of Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if requested.

The data you enter into the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies, for example after your inquiry has been processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Inquiry by Email, Phone, or Fax

If you contact us by email, phone, or fax, your inquiry, including all resulting personal data such as your name and inquiry, will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

This data is processed on the basis of Art. 6 (1) lit. b GDPR if your request is related to the performance of a contract or is necessary for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if requested.

The data you send to us through contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies, for example after your request has been processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Source: https://www.e-recht24.de/muster-datenschutzerklaerung.html